Betting Rules

1. General betting conditions

By opening an account, accessing the website or placing a bet, you confirm that you have read and understood the rules that apply to your activity. These rules apply to sports betting, casino games, live games, promotional wagering and any other betting product made available through Zoome Casino. Additional rules may apply to a particular sport, market, game, tournament, promotion or payment method. Where a specific rule conflicts with a general rule, the specific rule for that product or offer will generally apply.

You are responsible for checking the information displayed before you place a bet. This includes the selection, market, odds, stake, possible return, game type, event details and any terms shown on the bet slip or game screen. If anything appears unclear, do not place the bet until you have reviewed the applicable information. Placing a bet indicates that you accept the details shown at the time of submission, subject to acceptance, verification, settlement and any applicable correction provisions.

• You must use the website only where online gambling is lawful and available to you.
• You must meet the minimum age requirement that applies in your location and provide accurate account information.
• You must use an account registered in your own name and must not allow another person to use your account.
• You must keep your login details secure and notify Zoome Casino if you believe your account has been accessed by someone else.
• You must not use the website for unlawful activity, fraud, money laundering, market manipulation or any other prohibited purpose.
• You must not place bets using funds that do not belong to you or use a payment method without the required authority.
• You must not interfere with the website, exploit an error, use automated tools without permission or attempt to gain an unfair advantage.
• You should keep records of your bets, deposits, withdrawals and account activity.

Zoome Casino may apply account checks, identity checks, payment checks, age checks and other reasonable verification procedures. A bet, payment or withdrawal may be delayed, restricted or reviewed while information is being checked. Any review will be handled in accordance with the applicable terms, legal obligations and privacy requirements.

3. Odds, settlement and results

The possible return shown with a bet is based on the displayed odds and the stake, subject to the applicable rules. Returns may be affected by the type of wager, the final result, dead-heat or tie provisions, void rules, deductions, taxes where applicable and any product-specific conditions. The calculation method for a particular market or game should be checked before placing the bet.

Results and official information

Bets are settled using the result or outcome specified in the relevant product rules. For sports and racing, this may be based on an official result, classification, declared result or other stated source. For casino and live games, settlement is based on the game outcome recorded by the relevant system. A later change to a result will not automatically change a settlement unless the applicable rules require a correction.

If an event is abandoned, postponed, rescheduled, interrupted or completed under unusual circumstances, the applicable event rules determine whether a bet stands, is void, is partially settled or is settled using the available result. Different markets on the same event may be treated differently. For example, a market may be settled once its outcome is determined even if the wider event is not completed, where the specific rules permit that approach.

Voids, cancellations and corrections

A bet may be declared void where the relevant rules provide for a void result. This can occur because an event does not take place, a market is not offered correctly, a game is interrupted, the required conditions are not met or a material error affects the bet. Where a multi-selection bet includes a void selection, the remaining selections may be treated according to the rules for that bet type.

Obvious errors may include incorrect odds, duplicated markets, inaccurate event information, incorrect settlement data or a technical display problem. If an obvious error occurs, Zoome Casino may take reasonable steps to correct the error, void the affected wager or apply the correct terms for the product. You should not deliberately rely on an obvious error or continue betting after noticing a material problem.

The time taken to settle a bet can depend on the result being confirmed, the product involved, system processing and any required review. An unsettled bet does not mean that it has won or lost. Check the status in your account and allow the relevant result to be confirmed before contacting support about a settlement query.

5. Responsible gambling, disputes and rule changes

Bet responsibly

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Consider setting time, deposit or wagering controls where available, and take regular breaks. Do not chase losses, gamble to deal with stress or borrow money to bet. You can use the responsible gambling tools and information provided on the website to help manage your activity.

• Decide how much time and money you will spend before starting.
• Keep gambling separate from essential household spending.
• Avoid gambling when you are affected by alcohol, drugs, tiredness or strong emotions.
• Monitor your account history and respond to changes in your gambling behaviour.
• Use a break, self-exclusion or other available restriction if gambling is no longer enjoyable or controlled.
• Seek independent support if gambling is causing financial, personal or emotional difficulties.

Questions and disputes

If you believe a bet has been recorded, priced or settled incorrectly, review the applicable product rules and your betting history first. Keep the bet reference, event or game details, date, stake and any relevant screenshots or messages. Queries are reviewed using the recorded account, transaction and system information. A dispute about one bet does not usually suspend the other rules that apply to your account or future activity.

Zoome Casino may update these Betting Rules when products, systems, legal requirements or operational processes change. The current version published on the website applies to activity from the date it takes effect, unless a different approach is required by law or stated in the update. You should check this page and the relevant product rules before placing new bets.

If you do not understand a rule, do not place the bet until you have obtained clarification through the available support options. These rules are general information only and do not replace the full Terms and Conditions or any mandatory rights and protections that apply to you under Australian law.